Avoiding email scams:

  1. Always be suspicious of any unsolicited messages, especially those asking for personal or financial information. If the email appears to be an unusual message from a known contact, you can verify with them via other means (such as telephone).
  2. If you are unsure about the message, simply delete it. Do not reply to the message and do not click any links in the email.
  3. No reputable organisation will request personal or financial information unsolicited. Any organisation that does can be contacted back via alternative means.

For example, if a banking representative rings you requesting personal information, you can call them back via their publicly listed number.

Unsolicited promises of prizes should be treated with suspicion. They can be a ploy for your financial or personal details.

You can report scams by forwarding the email to the Spam Intelligence Database at report@submit.spam.acma.gov.au, then delete the email.